The second-hand marketplace Users Share Displeasure About Size Changes
Shoppers are voicing their frustration following a change that caused listings displaying inaccurate size information.
The popular resale platform has updated its sizing categories for women's and children's clothes failing to inform every member regarding the update.
Social Media Backlash
Countless users and merchants are expressing on platforms saying Vinted listings now show a modified sizing category versus the original listing because of the remapping.
The company said the updated approach better aligns with similar services.
It has advised users to check their listings and manually change the size when needed, which has left users frustrated.
Sizing System Changes
Before the change, the sizes had both one number and one letter, such as S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range such as S/UK 8-10.
With some products, the measurements have been reclassified - such as a large size was formerly size 12 but currently displays as UK 16-18.
User Stories
Frankie Bridger, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
Another user, from Glasgow, stated items she posted with size 14 tags were displaying on the service as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she stated.
Necessary Adjustments
Another shopper, based in Derby, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".
"For me this is particularly frustrating, as I'm chronically ill and Vinted sales have been crucial for me since losing part of my income," she explained.
Service Background
The platform boasts over 100 million shoppers, including 18 million in the UK.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This isn't the first time when a surprising modification on the platform has faced criticism: earlier, the platform withdrew an update regarding delivery choices after backlash from users.
